Organization Support | Revv Help Center

Getting started

Setting up your Revv organization

How to create a new Revv account for your organization

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How to Set Up An Account

Steps on How to Set Up Your Account

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Page Building

Types of Pages

Revv has donation, event, product, conduit, and petition pages.

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How do I create a page?

Setting up donation pages in Revv

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Petition Pages

Use petition pages to collect information from users and then direct them to your donation pages.

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Custom fields

Adding custom fields to your page

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How to Edit CSS on Your Pages

Basic CSS Guide

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Following Up with Donors via Abandoned Cart

Revv's Abandoned Cart feature sends a follow up email to donors who did not complete their donation

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Formatting photos on pages

What image dimensions should I use?

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Revv Image Dimensions

What are the recommended image sizes for different images?

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Spanish Language Donation Pages

Revv's locale options allow you to present a donation form in Spanish for Spanish speaking donors and to link off of your Spanish website.

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Upsells

What are upsells?

Upsells let your organization ask for additional actions after a donor's initial donation has processed.

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Custom Amount Upsell

Custom Amount Upsells give you the ability to follow a donation with another specific amount donation or recurring plan.

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Merchandise Upsells

How to add a merchandise upsell to your pages

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Content Upsells

Content Upsells give you the ability to follow a donation with a non-donation activity for the user to complete before the confirmation.

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Donor Management

Sending recurring unsubscribe emails

Build unsubscribe links for donors

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Managing chargebacks and disputes

How to minimize donor disputes

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Adding substitution variables to email receipts

Personalize your messages to individual donors

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Reporting

Setting up a report

Build segmented, customized exports that can be downloaded, emailed, or automatically sent to an integration

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Payment Status

Learn about the different types of payment statuses

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UTM Parameters

How to use UTM parameters and which does Revv support

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Source codes

Attribute the funds raised to a particular marketing channel

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Fundraiser IDs

incentivize your strongest supporters to fundraise for your cause on your behalf

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Merchandise & Storefronts

Taxable Donations

Below are some helpful tips to keep in mind when starting a print on demand storefront.

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Merchandise Artwork Checklist

When submitting artwork for your print on demand merchandise, follow the below guidelines to ensure the most accurate print!

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Initiatives & Goals

Money Pledges

Creating Money Pledges & Adding to Pages

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Initiatives and Goals Explained

Goals and Initiatives feature set is a way for your team to set targets for your fundraising and monitor your progress.

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Creating an Initiative

Get started creating initiatives to track your internal and external goals using UTMs, Pages, or All Types

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Displaying Goals to your donors

Allow your donors to see how they're contributing to your overall fundraising targets via external goals!

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Settings

Setting a default page

Creating a default page for users to be redirected to

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Custom subdomains

Editing your Revv subdomain and creating custom subdomains

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Managing User Roles

How to assign roles to your team

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Custom Fields Index

Managing your custom fields

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Advanced

Conditional Captcha

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How to send a one click email

Building a one-click link

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Bundler Program

How to add a Bundler to an organization, assign Bundlers to a page, and view performance

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Using Shortcodes

Adding a shortcode to a page

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Pre-filling Form Values Through URL Parameters

Building A URL With Pre-filled Information

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FAQs

What is Stripe?

An overview of the online payments platform on which Revv is built

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How is our Information Secured?

Revv Encryption

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