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Donor Support
Donor Support
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18 articles in this collection
Written by
Carl
How to Log In
How to Log In to your Revv Account
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Written by
Carl
Updated over a week ago
Help with Donations
Request a Refund
How to get a recent donation refunded
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Written by
Carl
Updated over a week ago
Cancel a Recurring Payment
Get help turning off a recurring donation or managing your membership
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Written by
Carl
Updated over a week ago
View Your Donation History
How to see all donations you have made
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Written by
Carl
Updated over a week ago
Help with Merchandise
Where is my stuff?
Get help with the shipping status of an order
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Written by
Carl
Updated over a week ago
Tracking Order Shipping
How to find out where your order is
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Written by
Carl
Updated over a week ago
Managing Your Revv Account
Creating a Revv Donor Account
This guide shows you how new donor accounts are made
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Written by
Carl
Updated over a week ago
Reclaim Your Account
How to make a new account that includes your past donations or revive a deactivated account
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Written by
Carl
Updated over a week ago
Deleting a Revv Donor Account
Closing or deleting your account also deletes your personal information and saved credit card information. This cannot be reversed.
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Written by
Carl
Updated over a week ago
Change Your Account Password
How to Request a Password Reset and Change Your Password
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Written by
Carl
Updated over a week ago
Update Account Payment Method
This guide shows you how to change the credit card associated with your account
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Written by
Carl
Updated over a week ago
Update Personal Account Info
How to change your address, name, and employment info.
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Written by
Carl
Updated over a week ago
FAQs
What is Revv?
A brief overview of what Revv is
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Written by
Carl
Updated over a week ago
What is a Revv Account?
A quick overview of Revv accounts
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Written by
Carl
Updated over a week ago
Was my donation matched?
Questions regarding double and triple matched donations
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Written by
Carl
Updated over a week ago
What happens to my subscriptions when I update my credit card?
How changing credit cards affect subscriptions
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Written by
Carl
Updated over a week ago
Why can't I change my email address?
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Written by
Carl
Updated over a week ago
Why is there a $1 charge from Revv on my bank statement?
An overview of temporary authorization holds
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Written by
Carl
Updated over a week ago