Donor Support | Revv Help Center

Donor Support

19 articles in this collection
Written by Revv Team

How to Log In

How to Log In to your Revv Account

Written by Revv Team
Updated over a week ago

Help with Donations

Request a Refund

How to get a recent donation refunded

Written by Revv Team
Updated over a week ago

Cancel a Recurring Payment

Get help turning off a recurring donation or managing your membership

Written by Revv Team
Updated over a week ago

View Your Donation History

How to see all donations you have made

Written by Revv Team
Updated over a week ago

Help with Merchandise

Tracking Order Shipping

How to find out where your order is

Written by Revv Team
Updated over a week ago

Update Shipping Address

How to update where your order is being sent to

Written by Revv Team
Updated over a week ago

Managing Your Revv Account

Creating a Revv Donor Account

This guide shows you how new donor accounts are made

Written by Revv Team
Updated over a week ago

Reclaim Your Account

How to make a new account that includes your past donations or revive a deactivated account

Written by Revv Team
Updated over a week ago

Deleting a Revv Donor Account

Closing or deleting your account also deletes your personal information and saved credit card information. This cannot be reversed.

Written by Revv Team
Updated over a week ago

Change Your Account Password

How to Request a Password Reset and Change Your Password

Written by Revv Team
Updated over a week ago

Update Account Payment Method

This guide shows you how to change the credit card associated with your account

Written by Revv Team
Updated over a week ago

Update Personal Account Info

How to change your address, name, and employment info.

Written by Revv Team
Updated over a week ago

FAQs

What is Revv?

A brief overview of what Revv is

Written by Revv Team
Updated over a week ago

What is a Revv Account?

A quick overview of Revv accounts

Written by Revv Team
Updated over a week ago

Where is my stuff?

Get help with the shipping status of an order

Written by Revv Team
Updated over a week ago

Was my donation matched?

Questions regarding double and triple matched donations

Written by Revv Team
Updated over a week ago

What happens to my subscriptions when I update my credit card?

How changing credit cards affect subscriptions

Written by Revv Team
Updated over a week ago

Why can't I change my email address?

Written by Revv Team
Updated over a week ago

Why is there a $1 charge from Revv on my bank statement?

An overview of temporary authorization holds

Written by Revv Team
Updated over a week ago