How to send recurring unsubscribe emails to donors

You can send donors who've opted into a recurring donation subscription an email with a link to cancel their subscription.

 

To do this, you’ll need to create a URL that uses two variables to populate individual links that can then be emailed to each donor: Stripe customer ID and Stripe subscription ID. You can then append those two variables to Revv's recurring unsubscribe link (https://app.revv.co/donor/unsubscribe).

 

Here’s an example of what this link will look like:

 

https://app.revv.co/donor/unsubscribe?cus_id=cus_8pHGo34ndg9hEDG&sub_id=sub_8pKJ35DsuPGI

 

You can easily export a list of your active recurring subscriptions in the Subscriptions view in your Stripe dashboard. The CSV that is generated will show the Stripe customer ID as well as the corresponding Stripe subscription ID for each subscription.

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